I recommend Dr. Burckhardt as a consultant and change manager. As the Business lead for a large and complex set of projects, I hired Dr. Burckhardt to move a complicated project forward. Oliver helped the team go from a red to green status. I’m happy to say that Oliver completed the activities and plan on time to achieve our goals. Throughout his time on the project, he kept me informed of the progress made as well as challenges and decisions needed. He produced the expected results while also supporting other areas of the project when a key resource left. I am grateful for his contributions and wish him continued success.
- Audi of America
Dr. Burckhardt worked with our team at Volkswagen Group of America. His efforts were key to helping us implement a new product repository tool so that each model year the vehicle specifications are kept centrally instead of via spreadsheets. He also helped with other aspects of our Order Management replacement project. I would highly recommend Oliver and look forward to an opportunity to work with him again.
- Volkswagen Group of America
Dr. Burckhardt developed the concept for a project to integrate our core processes with the overall strategy for optimizing customer satisfaction and sustainable business optimization. In this context, the implementation requirements were defined in the design phase of the project and transferred to the target image of the customer service of LH Cargo. The target image was subsequently concretized in the dimensions “process,” “organization,” “leadership,” and, ultimately, implemented in a pilot way.
- Lufthansa Cargo
We have asked Dr. Burckhardt to develop a parking strategy for SAN, which required an in-depth analysis of the airport’s strategy and business objectives taking into account the current business model and realistic assumptions about the industry environment. He successfully identified potential weak points and derived a concept to improve customer satisfaction and optimize the operational efficiency to increase the market share and the revenue per enplaned passenger.
- San Diego International Airport
Dr. Burckhardt developed and implemented various new business development strategies that allowed for impressive growth rates and significant margin improvements. His efforts to launch new value-add business strategies ensured customer loyalty and increased revenues even under challenging market conditions. Oliver was able to build a strong report with our customers’ C-level management teams, which resulted in a significant increase in our organizational efficiency and success. His strength concerning the development of strategic alliances deserves special mentioning in this context. Oliver has always demonstrated outstanding commitment, dedication, and performance. We cannot detail any areas that Oliver has focused on and not made significant improvements.
When Dr. Burckhardt worked as our interim EVP, U.S. Operations he was always able to grasp even difficult situations immediately and quickly find very good solutions. Dr. Burckhardt always showed high personal initiative and always identified himself fully with his tasks and our company. For all occurring challenges, he found the right solutions. As a special success of his work, we would like to emphasize the significant increase in the market presence of ZELTWANGER in the USA within a period of less than a year. The achievements of Dr. Burckhardt have always and in every respect yielded our fullest appreciation.
- Zeltwanger Leak Testing and Automation